BCP Champs of the quarter – GDS IT OSTS team A global outage, like the one faced by EY employees in general and GDS users in specific, in the intervening night of 14-15 March 2024 can test the readiness and preparedness of the disaster recovery and crisis management protocols. The possibilities of impact could be large number of users may face inaccessibility to services, disruption of their daily tasks, and a general slowdown or pause in productivity. They might also experience loss of crucial data and heightened security risks, making the information more vulnerable to cyber threats. The GDS IT OSTS team demonstrated their utmost professionalism and technical expertise during the recent global outage. The team’s dedication to problem-solving led to minimised operational disruption, when faced with overwhelming circumstances. The moment the issue came to light The GDS IT OSTS team, led by Pradeep Parameswaran, began planning and strategizing ways to address the issue and deplo